If you are a participant in a program with a carrier and would like to cancel, please refer to the cancellation process below. Please allow 30 days for the cancellation to process.
Cancellation Process by Product or Insurance Carrier:
InfoArmor Identity Protection
Employees that wish to cancel their coverage may do so by logging into PittPerks; going to the InfoArmor page; clicking the enrollment link; and choosing "Cancel." Employees may also contact customer service at (888) 689-9696 or firstname.lastname@example.org
MetLife Auto and Home Insurance
Cancellation policies differ by state; therefore, the employee must call the MetLife Call Center at 1-800-438-6388 for cancellation terms and processing.
MetLife Legal Plans
The plan is a year-long commitment. Employees that wish to cancel their coverage may do so during their annual open enrollment period by logging into PittPerks, going to the MetLife Legal Plans page, clicking the enrollment link, and choosing "Cancel." Employees may also contact customer service by calling 1-888-689-9696 for assistance.
Travelers Auto and Home Insurance
To cancel a Travelers Insurance policy, the employee needs to call the Travelers Customer Service Center at 1-888-695-4640. Please reference your policy number, which can be found in your Insurance policy.
If the policy has been paid in full or is on direct bill, any refund on earned premium due to the employee will be sent to them. In the case of payroll deduction, Travelers may need to take one or more final deductions until the policy is paid back to the cancel date since payroll deduction policies are billed in arrears.
Nationwide Pet Health Insurance
Policyholders may cancel a policy at any time by contacting Nationwide directly at 1-877-738-7874 or optionally, by notifying Nationwide in writing via fax at 1-714-989-0537, or mail at P.O. Box 2344, Brea, CA 92822, or online at the Policyholder Portal