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FAQ & Help

Q1. Who is eligible for the PittPerks programs?

Q2. Who should I call with questions regarding PittPerks benefits or payroll deductions?

Q3. I'm an eligible University of Pittsburgh employee. How do I access the PittPerks site?

Q4. Where can I find my Employee ID number?

Q5. I just signed up for a program through one of the voluntary benefit providers. How long will it take before I see the deduction on my earnings statement

Q6. Are the deductions after-tax or pre-tax?

Q7. Must all voluntary benefit premiums be taken via payroll deduction?

Q8. I am having an issue accessing the Deduction Report. Who do I contact?

Q9. Why do my deductions differ from month to month?

Q10. If I currently have a policy with one of the auto or home carriers listed on the site, can I get a University of Pittsburgh discount?

Q11. What happens if I go on an unpaid leave of absence or terminate employment?

Q12. Will my discounted rate still apply after I leave University of Pittsburgh?

Q13. How do I receive my refund?

Q14. How do I suggest or refer a new vendor?

Q15. How do I change my Auto and/or Home policy to be paid through payroll deduction?

Q16. How do I cancel my coverage?

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